Tenside (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website at https://tenside.com, how we use it, and the choices you have.
Information we collect
We collect information you provide directly to us, including when you:
- Submit a contact form, quote request, or sample request
- Subscribe to communications or download resources (such as technical data sheets or SDS documents)
- Apply for a job or distributor partnership
- Correspond with us by email or phone
This may include your name, company, job title, email address, phone number, mailing address, and any details you include in your message.
We also automatically collect certain technical data when you visit, including your IP address, browser type, device information, pages viewed, and referring URLs. We use cookies and similar technologies for this purpose.
How we use your information
We use the information we collect to:
- Respond to inquiries, quotes, and sample requests
- Fulfill orders and provide customer support
- Send product updates, technical information, or marketing communications you have requested
- Process employment or partnership applications
- Improve our website and understand how visitors use it
- Comply with legal obligations, including recordkeeping related to chemical products
Cookies and analytics
Our website uses cookies to enable core functionality and to analyze traffic. We may use third-party analytics services (such as Google Analytics) that set their own cookies to help us understand site usage. You can control cookies through your browser settings, though disabling them may affect site functionality. If we use marketing or advertising cookies, we will request your consent where required by law.
Embedded and third-party content
Pages on this site may include embedded content (videos, maps, documents). These external services may collect data about you, set cookies, and track your interaction with that content as if you had visited the source website directly. We do not control their practices; please review their privacy policies.
How we share your information
We do not sell your personal information. We may share it with:
- Service providers who support our operations (hosting, email, CRM, analytics, spam detection) under confidentiality obligations
- Distributors or partners, where necessary to fulfill your request
- Legal or regulatory authorities when required by law, or to protect our rights and safety
If you request a password reset (for any account feature), your IP address may be included in the reset email.
How long we keep your information
We retain personal information only as long as needed for the purposes described above, or as required by legal, tax, safety, and regulatory obligations applicable to chemical manufacturers. When no longer needed, we securely delete or anonymize it.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights and choices
Depending on your location, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. You may also unsubscribe from marketing communications at any time using the link in those emails. To exercise any of these rights, contact us at [].
We will not discriminate against you for exercising these rights. Note that some information may be retained where we are legally obligated to keep it.
International visitors
If you access our site from outside [the United States], your information may be transferred to and processed in [the United States], where data protection laws may differ from those in your country.
Children’s privacy
Our website is intended for a business audience and is not directed to children under 16. We do not knowingly collect information from children.
Changes to this policy
We may update this policy periodically. Changes will be posted here with a revised “Last updated” date.
Contact us
If you have questions about this policy or our data practices, contact us at: